I have made a payment but the invoice is still unpaid?

If you have made a payment but the invoice is still unpaid the most likely reason is that the payment reference was incorrect. 

To fix this you need to contact us at [e-mail] with the following information about your payment. 

• Date
• Amount
• Payment reference
• Correct payment

We can locate your payment and manually match it with your invoice with this information. 

Can't find what you're looking for?

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