Writing off a remaining balance

  Web interface, API

If your customer has paid a bill late and then not paid the reminder fee and/or the interest, you can choose to write-off the remaining balance.

To write off the remaining balance you click on More options ➡ Write off. The invoice will then be marked as paid and completed. The receiver of the invoice will not receive a notification of the write-off, but can see it in on the invoice history timeline. 



Note: You can only write off sums that exceed the principal amount.

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