Write down

  Administrator, Assistant
  Web interface, API

Feared loss of custom
If you have an invoice where the whole, or part of, principal amount remains and you suspect that it might never be paid, you can use the built in feature Write down.

This only affects your book keeping and the invoice will not look any different to the customer. If the customer would pay the invoice, it will be handled the same way as any other payment on an invoice and the books will be automatically corrected. 

Confirmed customer loss
There is currently no function in Billogram to enter a confirmed customer loss. The only way to get it out of the ledger is to credit the invoice or mark it as Cash Payment.

Sandbox_2x__1_.png

Reminder: You have to manually book keep the invoice as confirmed custom loss.

Can't find what you're looking for?

During the day you can chat with us, you do so by clicking the chat box in the right corner. If you prefer to contact us in another way you find our contact information here

0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.