My payment check has expired

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No worries, we can send you a new one. Use this form to send in a request, and we'll send you a new as soon as the money is back from Bankgirocentralen. This usually takes ten business days from the expiration date. 

The payment check is automatically sent to the address which is registered with the sending back. If you want the payment check to be sent to another address, we will need you to send in a proof of payment so we can verify that we are communicating with the actual payer. Proof of payment can for example be a screenshot of the transaction from your internetbank bank which includes the following information:

  • Amount
  • Date of payment
  • Payment reference/OCR number
  • Billogram's Bankgiro number
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