We can refund the amount to the account which the original transaction was made from. In order to do this, we need a proof of payment. This can be a screenshot of the transaction from your internet bank where the following information is present:
- Amount
- Date of payment
- Payment reference/OCR number
- Billogram's Bankgiro number
- Sending account number
Please upload your proof of payment via our safe drop zone. Read more about it here.
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