Why have I received a payment check?

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There are two reasons for us to return your payment:

  • You have made a payment on an already paid invoice
  • You have made a payment without a correct OCR number, leaving the amount unmatched on our client funds account for over two months.

If there is a Bankgiro number visible with your payment, the amount will automatically be refunded to it. If not, we will send a payment check. 

If you can't, or don't want to cash the check, we can transfer the amount to the sending back account. Read more about this here. 

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