There are two reasons for us to return your payment:
- You have made a payment on an already paid invoice
- You have made a payment without a correct OCR number, leaving the amount unmatched on our client funds account for over two months.
If there is a Bankgiro number visible with your payment, the amount will automatically be refunded to it. If not, we will send a payment check.
If you can't, or don't want to cash the check, we can transfer the amount to the sending back account. Read more about this here.