Receiver of invoices

Payment checks

• I want the amount refunded to my bank account instead
• My payment check has expired
• Why have I received a payment check?

Payment methods

• Activate direct debit
• Change saved accounts
• Scheduled payment
• E-invoice
• Change or deactivate automatic payments
• Swish

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Invoice questions

• Contact information
• There is something wrong with my invoice
• Overview of all received invoice
• Why have I received an invoice from Billogram?

Payments

• Why has Billogram made a withdrawal from my account?
• Refund to bank account
• Overpayment by giro slip
• I have made a payment with an incorrect OCR number
• I accidentally made a payment to an already paid invoice

Login with Mobile BankID

• What do I do if I don’t have access to the Mobile BankID app?
• How does the Mobile BankID app know my personal identity number?
• Why does it say Billogram when I log in to view my invoice?
• Why does nothing happen when I start the Mobile BankID app?
• Problem with BankID - Android
• Mobile BankID on Outlook app IOS

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