Frequently asked questions

• Questions about refunds

  Received an email about your refund? Find out m...

• Activating direct debit on your phone

  To connect to direct debit means that your paym...

• Activate direct debit

  To activate direct debit you need: Receive yo...

• Why has Billogram made a withdrawal from my account?

  When a company uses Billogram you can see this...

• Warning: Fraudulent text messages

  Fraudulent text messages claiming to be from Bi...