Frequently asked questions

• I want the amount refunded to my bank account instead

  Why have I received a cheque? If you have paid...

• Activating direct debit on your phone

  To connect to direct debit means that your paym...

• Activate direct debit

  To activate direct debit you need: Receive yo...

• Why has Billogram made a withdrawal from my account?

  When a company uses Billogram you can see this...